Refund Policy

Our services are delivered digitally and remotely unless otherwise agreed in writing.

Deliverables may include:

• Online consultation calls
• Written reports
• PDF documents
• Market research summaries
• Competitor research
• Business recommendations
• Operational action plans
• Partner or supplier shortlists
• Business development plans
• Strategy documents
• Monthly support summaries

Delivery timelines depend on the selected package and the agreed project scope.

Typical timelines are:

• Business Review Consultation: usually delivered within 1–5 business days after booking confirmation.
• Research or reporting packages: usually delivered within 5–15 business days depending on scope.
• Operations or strategy packages: usually delivered within 10–25 business days depending on scope.
• Monthly retainers: delivered on an ongoing basis according to the agreed monthly arrangement.

If the client does not provide required information, documents, access or feedback on time, delivery may be delayed.

If you request cancellation before work has started, we may cancel the service and issue a refund.

Refunds may be subject to payment processing fees, administrative costs or other deductions where applicable.

To request cancellation, contact: support@globaldestinationlimited.biz

If work has already started, we may charge for the work completed up to the cancellation date.

Any refund will be assessed based on:

• The stage of work completed
• Time already spent
• Research already carried out
• Consultations already delivered
• Documents or deliverables already prepared
• Third-party costs or payment processing fees, where applicable

Completed consulting, research, reporting or advisory services are generally non-refundable once delivered.

This is because our services involve time, analysis, research, professional judgment and customised work prepared for the client.

Refunds may be considered where:

• The service has not yet started;
• We are unable to deliver the agreed service;
• A duplicate payment was made in error;
• A refund is required by applicable law.

Refunds may not be available where:

• The service has already been fully delivered;
• Work has already been completed or substantially completed;
• The client failed to provide required information;
• The client changed their mind after work had started;
• The client is dissatisfied with the outcome of business recommendations but the agreed service was delivered;
• The client expected a specific commercial result that was not guaranteed;
• The client did not use or implement the recommendations provided.

Consulting, research and advisory services involve professional analysis and recommendations based on available information.

We do not guarantee:

• Specific business growth
• Revenue increases
• New clients or sales
• Funding or investment
• Banking or payment provider approval
• Legal, tax or regulatory outcomes
• Market entry success
• Supplier or partner acceptance
• Any specific commercial result

Monthly retainers may be cancelled according to the cancellation terms agreed in writing.

Unless otherwise agreed, monthly retainers require at least 14 days' written notice before the next billing date.

If a retainer month has already started and work has begun, the monthly fee may be non-refundable or partially refundable depending on the work completed.

To request a refund, email: support@globaldestinationlimited.biz

Please include:

• Your name
• Company name
• Email address used for purchase
• Invoice or payment reference
• Service purchased
• Reason for refund request

We will review the request and respond within a reasonable timeframe.

Approved refunds will usually be processed to the original payment method.

Refund processing times may depend on the payment provider, card issuer or bank.

For questions about cancellations or refunds, contact: